From the creator of the popular website Ask a Manager and New York magazine's work-advice columnist comes a witty, practical guide to navigating 200 difficult professional conversations--featuring all-new advice! There's a reason Alison Green has been called "the Dear Abby of the work world." Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don't know what to say. Thankfully,...

When Chester tells his mother about the school bully, she asks him to gather his friends to hear a story about getting along with people who are prickly.

An angry, destructive tornado picks up an empathetic cow, and when Cow politely asks to be put down, the two enter a conversation that has some unforeseen results.

If you're stressed and unhappy because of problems with a boss or colleague, you pay a price. Not only can your mental and physical health suffer, your nearest and dearest get sick of hearing about it. Going to bed angry and waking up only to dread a new workday is a terrible way to live.
Remote work may have lessened the impact of annoying colleagues for a while, but they can still find ways to irritate. If you're co-located, the "mute" and "stop...